Privacy statement

We welcome your interest in our web site. The protection of your privacy is very important to us. Below we provide detailed information on how your data are used.

1. Access data and hosting

You can visit our web site without providing information about yourself. Each time our web site is visited, the web server automatically saves only a so-called server log file that, e.g., contains the name of the file requested, your IP address, the date and time requested, the volume of data transferred and the requesting provider (access data), and documents the request.

These access data are only evaluated for the purpose of ensuring trouble-free operation of the site as well as to improve our site. This processing is necessary for the purposes of protecting, in the context of the weighing of interests, our overriding legitimate interests in the correct display of our site as per art. 6 para. 1 s. 1 lit. f GDPR. All access data are deleted at the latest seven days after the end of the visit to the site.

Hosting services provided by third parties: In the context of processing on our behalf, a third party provider provides us with services related to the hosting and display of the web site. This processing is necessary for the purposes of protecting, in the context of the weighing of interests, our overriding legitimate interests in the correct display of our site. All data collected during the utilization of this web site or in forms provided for this purpose are processed on this provider’s servers. Processing on other servers only takes place in the context described here. This service provider is based in a country of the European Union or the European Economic Area.

2. Collection and usage of data for contacting us

We collect personal data if you voluntarily provide this information while contacting us (e.g. using the contact form or by e-mail). Mandatory fields are marked as such because, in these cases, we need these data to execute the contract or process your contact. The data collected can be seen in the related data entry form. We use the data you provide to process your inquiries as per art. 6 para. 1 s. 1 lit. b GDPR. Once your inquiry has been completely processed, your data are restricted for further processing and deleted after the retention periods as per tax law and commercial law have elapsed, unless you have expressly consented to the further utilization of your data, or we reserve the right to use the data more extensively and this usage is allowed by law and we inform you about this usage in this statement.

3. Advertising by post and your right of appeal

We reserve the right to use your first name and surname as well as your postal address for our advertising purposes, e.g. for sending interesting offers and information on our products by letter post. This processing is necessary for the purposes of protecting, in the context of the weighing of interests, our overriding legitimate interests in providing promotional information to our customers as per art. 6 para. 1 s. 1 lit. f GDPR.

4. Usage of data for checking creditworthiness

For purchases on account or by direct debit, to conclude the contract it is necessary as per art. 22 para. 2 lit. a GDPR to obtain information on the identity and creditworthiness of the purchaser from specialized service providers (credit bureaus). This processing is necessary for the purposes of protecting, in the context of the weighing of interests, our overriding legitimate interests in minimizing payment defaults. We transfer your personal data necessary for a creditworthiness check to the following company/companies:

Creditreform Boniversum GmbH
Hellersbergstrasse 11
41460 Neuss

Appropriate measures to safeguard your rights, freedoms and legitimate interests are taken into account during this process. You have the opportunity to make your views known and to challenge the decision using the contact option described below.

5. Cookies and web analysis

To make your visit to our web site pleasant and to make it possible to utilize certain functions, to display appropriate products or for market research, we use so-called cookies on various pages. These cookies are necessary for the purposes of protecting, in the context of the weighing of interests, our overriding legitimate interests in the optimized display of our site as per art. 6 para. 1 s. 1 lit. f GDPR. Cookies are small text files that are saved automatically on your device. Some of the cookies we use are deleted at the end of the browser session, that is after you close your browser (so-called session cookies). Other cookies remain on your device and enable us to recognize your browser the next time you visit our site (persistent cookies). You can find information on how long cookies are saved in the overview in the cookie settings in your web browser. You can set your browser such that you are informed about the use of cookies and you can decide on their acceptance individually, or exclude the acceptance of cookies in specific cases or in general. Every browser is different in how it manages the cookie settings. The settings are described in the help for each browser where it is explained how you can change your cookie settings. You will find this information for the corresponding browsers using the following links:

Internet Explorer™: https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies

Safari™:https://support.apple.com/en-gb/guide/safari/manage-cookies-and-website-data-sfri11471/mac

Chrome™: https://support.google.com/chrome/answer/95647?hl=en&hlrm=en

Firefox™ https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

The functionality of our web site may be restricted if cookies are not accepted.

Usage of Google (Universal) Analytics for web analysis

For web site analysis, this web site uses Google (Universal) Analytics, a web analysis service from Google LLC (www.google.de). These cookies are necessary for the purposes of protecting, in the context of the weighing of interests, our overriding legitimate interests in the optimized display of our site as per art. 6 para. 1 s. 1 lit. f GDPR. Google (Universal) Analytics uses methods that make it possible to analyze your utilization of the web site, such as cookies. The information collected automatically on your utilization of this web site is in general transmitted to a Google server in the USA and saved there. Due to the activation of IP anonymization on this web site, in the member states of the European Union or other states which are parties to the Agreement on the European Economic Area the IP address is shortened before the information is transmitted. Only in exceptional cases is the full IP address transmitted to a Google server in the USA and shortened there. The anonymized IP address transmitted by your browser in the context of Google Analytics is not combined with other data from Google.

Google LLC has its headquarters in the USA; it is certified under the EU-US Privacy Shield. You can view the current certificate here. Based on this agreement between the USA and the European Commission, the latter has specified an appropriate level of data protection for businesses certified under the Privacy Shield.

You can prevent the transmission of the data produced by the cookie and based on your utilization of the web site (incl. your IP address) to Google as well as the processing of these data by Google by downloading and installing the browser plugin available from the following link: http://tools.google.com/dlpage/gaoptout?hl=en

6. How to contact us and your rights

As the person affected you have the following rights:

• As per art. 15 GDPR you have the right to request information, to the extent specified in the GDPR, on the personal data concerning you we have processed;

• As per art. 16 GDPR you have the right to request the completion or the rectification of inaccurate personal data concerning you we have saved without delay;

• As per art. 17 GDPR you have the right to request the erasure of the personal data concerning you we have saved, provided further processing

– For exercising the right to freedom of expression and information;

– For compliance with a legal obligation;

– For reasons of public interest or

– For the establishment, exercise or defense of legal claims is not necessary;

• As per art. 18 GDPR you have the right to request the restriction of the processing of the personal data concerning you, if

– You contest the correctness of the data;

– The processing of the data is unlawful, but you decline their erasure;

– We no longer require the data, however you require them for the establishment, exercise or defense of legal claims or

– You have objected to the processing as per art. 21 GDPR;

• As per art. 20 GDPR you have the right to obtain the personal data you have provided to us in a structured, commonly used, machine-readable format or to request the transmission of the data to another controller;

• As per art. 77 GDPR you have the right to lodge a complaint with a supervisory authority. As a rule you can turn to the supervisory authority for your habitual residence, or place of work, or our company headquarters.

If you have any questions about the collection, processing or utilization of your personal data, want to request information, the rectification, blocking or erasure of data, as well as to withdraw the consent granted or appeal against a specific usage of the data, please get in touch with our data protection officer using the contact data in our imprint.

In addition, you also have the right to lodge a complaint with the responsible data protection supervisory authority.

Right to object

If personal data are processed as explained above for the purposes of protecting our overriding legitimate interests, in the context of the weighing of interests, you can object to this processing with effect for the future. If the processing is for the purpose of direct marketing, you can exercise this right at any time as described above. If the processing is for other purposes, you only have a right to object on submitting reasons based on your specific situation.

After exercising your right to object, we will no longer process your personal data for these purposes, unless we can demonstrate compelling legitimate grounds for the processing that outweigh your interests, rights and freedoms, or if the processing is for the purpose of the establishment, exercise or defense of legal claims

This statement does not apply to processing for the purposes of direct marketing. In this situation your personal data will no longer be processed for this purpose.

As an alternative to the browser plugin, you can click here to prevent the collection of data on this web site by Google Analytics in future. This link will save an opt-out cookie on your device. To delete your cookies, you must click the link again.